Budget service Scoot right this moment apologised for the inconvenience triggered because of the rescheduling of a flight from Amritsar to Singapore after some passengers missed their journey.
Thirty-two passengers couldn’t board the Singapore-bound flight scheduled to depart from the Sri Guru Ramdas Ji International Airport in Amritsar at 7:55 pm on Wednesday.
A Scoot spokesperson mentioned the flight was rescheduled to depart Amritsar at 3:45 pm on January 18 as a substitute of the unique departure time as a consequence of inclement climate circumstances affecting departures.
“Scoot sincerely apologises for the inconvenience triggered. We are at present working to supply affected clients with the required help,” mentioned the low-cost airliner, a subsidiary of Singapore Airlines which operates with full worldwide providers.
As many as 263 passengers, who boarded the flight, reported on the airport nicely in time.
“All reserving brokers had been knowledgeable nicely in time and so they relayed the data to their shoppers. But just one agent couldn’t inform his shoppers for causes greatest recognized to him,” VK Seth, the Director of the Amritsar airport, instructed Press Trust of India.
The spokesperson mentioned the affected passengers had been notified upfront of the departure time change, by electronic mail and/or SMS, primarily based on the contact particulars offered.
(Except for the headline, this story has not been edited by NDTV employees and is printed from a syndicated feed.)
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